Shipping
Shipping is free to the vast majority of Canadian addresses, while a remote shipping fee may apply to some outlying locations depending on the region. To prevent a delay in sending out your shipment, your Duvet Value Pack will be shipped separately from other items in your order.
Returns
The Douglas Duvet Value Pack can be returned for a full refund anytime between nights 30 and 120 of your sleep trial. The products must be free from burns, cuts, tears, spots, or stains. For more details, refer to our Sleep Trial.
Country of Origin
Down Alternative Duvet
Designed in Canada and made in China. Our Duvet Value Packs are stored and shipped from distribution centres throughout Canada.
Down Alternative Pillows
Douglas Down Alternative Pillows are proudly made in Canada.
Warranty
The Duvet Value Pack is backed by a 3-year limited warranty. For more information, see Product Warranty Information.
Certifications
Down Alternative Duvet
- This product has been manufactured sustainably according to STeP by OEKO-TEX® (21000171 HOHENSTEIN HTTI) www.oeko-tex.com/step
- This product has been independently tested for harmful substances according to STANDARD 100 by OEKO-TEX® (16.HCN.81302 HOHENSTEIN HTTI) www.oeko-tex.com/standard100
- The polyester fill in this product has been certified by the Global Recycled Standard (GRS). Scope Certificate Number: EGL/172886/1328073/1
Down Alternative Pillows
- This product has been independently tested for harmful substances according to STANDARD 100 by OEKO-TEX® (VC025 195667 TESTEX) www.oeko-tex.com/standard100
- The fibre fill in this product has been certified by the Global Recycled Standard (GRS). Scope Certificate Number: CU1041831GRS-2022-00011926