ORDER UPDATES
For orders within British Columbia
Rest assured that our team is closely monitoring the ongoing flood zones and road closures. If you have any questions regarding your order, our Customer Care team is here to help.
All other regions
All of our mattresses are made to order. Depending on the size of the item, production time can range up to 15 business days (excluding weekends and holidays) from the time your order is confirmed or any relevant verifications or requested delays have been resolved.
Please note: Shipping timelines may increase due to seasonal volume and the challenge posed to supply and transport vehicles from the flooding in British Columbia.
Tracking information for your mattress will be emailed to you as soon as it is generated at our manufacturing facility. Accessories will ship separately, and relevant tracking details will be sent once available.
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PHONE US
Monday to Friday
Eastern – 10am – 7pm
Pacific – 7am – 4pm
1-855-215-9509
Special Winter Holiday Hours
(All times in EST)
- Nov. 27: 10am – 7pm
- Nov. 28: 10am – 7pm
- Dec. 24: Closed
- Dec. 25: Closed
- Dec. 26: 10am – 7pm
- Jan. 1, 2022: 10am – 7pm
OUR OFFICE
#630, 9707 110 Street NW
Edmonton, AB T5K 2L9
Canada
(Please note: This is not a showroom.)
